About Now Assist
HRSD specialists who take the work off your HR team.
Now Assist is the ServiceNow HR Service Delivery practice of Cloud Assist Group. We run managed support for HRSD, advise organisations before, during and after implementation, and build the automation around it, with the group’s HR, HCM and AI specialists close at hand.
Now Assist at a glance
How we work
Depth, closeness to your team, and independence.
What the live site called mastery, synergy and innovation, in plainer words.
Work you can check.
Tested changes, documented decisions and reviews that show what the work changed. HRSD depth across cases, journeys, integrations and reporting, and the humility to bring in a specialist when one is needed.
Straight answers, early.
We say what a change will take, what it will cost and what we would do in your position, including when the answer is to do less. Your proposal names the people, the countries they work from and the terms that apply.
Advice written for you.
We have no commercial relationship with ServiceNow, Inc. or with the firms that implement it. That keeps our advice on your side, and it means we work happily alongside whichever implementation firm or platform team you already have.
Cloud Assist Group
HRSD depth, with a group behind it.
Now Assist is part of Cloud Assist Group, which helps HR leaders put AI to work across HR, the systems they run and the rules that apply where their people are. The group’s other practices support Workday and Dayforce, the HR and payroll systems most HRSD instances connect to. When an HRSD question becomes a question about process, the HCM integration, governance or AI, your Now Assist lead brings in the group’s specialists with one plan and clear ownership.
Every Now Assist managed support customer also gets PeopleSafeguard, the group’s product for AI literacy and responsible use of AI in HR, with no separate charge.
The Cloud Assist family
Let’s talk about your HRSD support.
Tell us what’s working, what isn’t and what you need next. A conversation with an HR Service Delivery specialist, no charge and no obligation.
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